Shipping & Delivery
At Rise Studios , we always aim to use express services where available, partnering with a range of trusted national carriers including TNT, Toll, Aramex, Northline, and Hi Trans to ensure your order arrives as promptly as possible.
If you have any urgent requirements, please contact our team via email, or live chat - we’re happy to help! Same-day dispatch may be possible in some cases, so feel free to ask. All items ship from our warehouse in Sydney, NSW.
SHIPPING RATES
Shipping rates are calculated at checkout based on item size, weight, and delivery location.
We can offer collection from local depots near you to help reduce costs - just email us at hello@risestudios.com.au
Free Click & Collect is available from our Sydney warehouse in Greenacre.
While rare, errors may occasionally occur. If they do, we reserve the right to charge an adjusted shipping fee. You will always have the option to cancel and receive a full refund.
SHIPPING TIMEFRAMES
(All timeframes are estimates based on delivery to metro areas.)
ACT: 3–6 business days
NSW: 1–3 business days
NT: 9–12+ business days
QLD: 1–3 business days
SA: 5–7 business days
TAS: 7–9 business days
VIC: 1–3 business days
WA: 7–9 business days
PLEASE NOTE
Standard dispatch is within 1–2 business days once your order has been paid in full.
Delays may occur during high-volume sales or peak periods.
Tracking details will be provided once your order has been dispatched.
Shipping timeframes are estimates and may vary depending on item size, weight, and delivery location.
For any concerns or delivery questions, please reach out via hello@risestudios.com.au